EII Academy

Description

The Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate course is designed to provide participants with the necessary knowledge and skills to effectively utilize the Dynamics 365 Commerce platform as an administrator. This course aims to equip learners with a comprehensive understanding of the features and functionalities of Dynamics 365 Commerce, enabling them to become proficient in managing and optimizing e-commerce solutions.

Objectives

· Understand the key concepts and components of Dynamics 365 Commerce.

· Configure and customize the Dynamics 365 Commerce platform to meet business requirements.

· Manage catalog, inventory, and pricing in Dynamics 365 Commerce.

· Create and manage customer experiences and personalize the e-commerce journey.

· Utilize analytics and reporting tools to track and measure e-commerce performance.

· Implement and manage payment processing and order fulfillment processes.

· Troubleshoot and resolve common issues in Dynamics 365 Commerce.

Who should attend

This course is designed for professionals who aim to enhance their expertise in e-commerce management using Dynamics 365 Commerce. The target audience includes:

· IT professionals seeking to specialize in Dynamics 365 Commerce administration.

· Functional consultants responsible for implementing and managing e-commerce solutions.

· Business analysts involved in e-commerce strategy and optimization.

· Individuals interested in obtaining the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Course Duration and Schedule

Duration and Schedule

Curriculum

Lessons
Introduction to Dynamics 365 Commerce
Dynamics 365 Commerce Architecture and Setup
Catalog Management
Inventory and Pricing Management
Customer Experience and Personalization
Analytics and Reporting.
Payment Processing and Order Fulfillment
Troubleshooting and Support